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Frequently Asked Questions
Yes, every order is protected by a 14-day guarantee. If your piece doesn’t meet your expectations, you can simply return it, risk-free and with complete ease.
As soon as your payment is confirmed, we immediately begin processing your order. Processing and shipping usually take 1–2 business days. Once your order has been shipped, you will receive a confirmation email with your tracking number so you can follow your Chapter Avenue piece every step of the way.
Once your order has been shipped, you’ll receive a confirmation email with a direct link to your personal tracking information. This allows you to track your order at any time and stay updated on its journey to you.
At Chapter Avenue, we believe fashion is about self-expression and feeling confident in your own skin. That’s why we’re here to help you find the perfect piece that matches your style and personality.
Our dedicated customer service team is always happy to assist you, whether you need sizing advice, style inspiration, or simply want to say hello.
Feel free to contact us anytime through our contact form or by email at support@chapteravenue.com