Terms & Conditions

This website is operated by Chapter Avenue. Throughout the site, the words “we”, “our” and “us” refer to Chapter Avenue. Chapter Avenue offers this website, including all the information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these General Terms and Conditions of Use and Sale (“Terms”), including any supplemental terms and conditions and policies referenced in this document, or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the site or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools which are added to the current store shall also be subject to the Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Article 1 – Terms of Use of the Online Store

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. Any violation of these Terms will result in the immediate termination of your access to the Services.

Article 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform with technical requirements of connected networks or devices. Payment information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or affect these Terms in any way.

Article 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The content on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, more complete, or more timely sources. Any reliance on the content of this site is at your own risk.

This site may contain historical information. By definition, historical information is not current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information. You agree that it is your responsibility to monitor changes to the site.

Article 4 – Changes to Service and Prices

Prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content of it) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Article 5 – Products or Services

Certain products or services may only be available online via the site. These products or services may have limited quantities and are subject to our Return Policy.

We have done our best to display the colors and images of our products that appear in the store as accurately as possible. We cannot guarantee that your device’s display of any color will be accurate.

We reserve the right, at our discretion and without obligation, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer. All product descriptions, pricing information or offers are subject to change at any time without notice at our discretion.

We reserve the right to discontinue any product at any time. Any offer of a product or service made on this site is void where prohibited by law.

We do not guarantee that the quality of products, services, information or other material purchased or obtained from the Service will meet your expectations, or that any errors in the Service will be corrected.

Article 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or use of the same billing and/or shipping address.

You agree to provide current, complete and accurate purchase and account information for all purchases made via our store. You agree to promptly update your account and other information, including your email address, credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.

Article 7 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranty, representation or condition of any kind and without any endorsement. We are not responsible for any damage, loss or other issues arising from your use of third-party tools.

If you decide to use any such third-party tools, you do so entirely at your own risk and responsibility. You should ensure that you are familiar with and accept the terms under which those tools are provided by the relevant third parties.

We may also offer new services and/or features via the website from time to time, including through the introduction of new tools and resources. Any new features or services will also be subject to these Terms.

Article 8 – Third-Party Links

Some content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party sites that are not affiliated with us. We do not review or control such third-party content and we do not warrant or assume any responsibility for any such content, product, service or site. Any dealings you have with third parties found via our website are between you and the third party, and you agree that Chapter Avenue is not liable for any loss or claim arising from those dealings.

Article 9 – Comments, Feedback, and Other Submissions

If you send certain submissions (for example contest entries), or without a request from us, send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any media any Comments that you forward to us.

You agree that we shall not be required to maintain any Comments in confidence, nor to pay you for them, nor to respond to them.

We may, but have no obligation to, monitor, edit or remove content that we in our sole discretion consider to be illegal, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violate any party’s intellectual property rights or these Terms.

You agree that your Comments do not violate any rights of any third party, including copyright, trademark, privacy, publicity or other personal rights. You further agree that your Comments are not libelous, illegal, abusive or obscene, nor contain any malware or other harmful software. You are responsible for the Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

Article 10 – Taxes and Customs Duties

Because products are shipped directly from the supplier abroad to the consumer (“the customer”), our prices do not include VAT or customs duties.

The customer is responsible for importing the product and for payment of any VAT or import duties that may apply in the destination country.

Article 11 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping fees, delivery times or product availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related site should be taken to indicate that all information in the Service or site has been modified or updated.

Article 12 – Prohibited Uses

In addition to the prohibitions set forth elsewhere in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any local, national, or international law;
(d) to infringe upon or violate our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or malicious code;
(h) to collect or track others’ personal information;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for obscene or immoral purposes;
(k) to interfere with or circumvent security features of the Service, any related site or the Internet.

We reserve the right to terminate your use of the Service or any related site for violation of any of these prohibited uses.

Article 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the use of our Service will be uninterrupted, timely, secure, or error-free. Nor do we warrant that the results obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may suspend the Service for indefinite periods or cancel it at any time, without notice.

Your use of the Service, or inability to use it, is at your own risk. The Service and all products and services delivered to you through the Service are (unless otherwise expressly stated by us) provided “as is” and “as available”, without any warranty, representation or condition of any kind, whether express, implied, statutory or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Chapter Avenue, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any indirect, incidental, special, punitive, or consequential damages whatsoever, including but not limited to lost profits, lost data, cost of procurement of substitute goods, or other similar damages, arising out of or in connection with your use of the Service or any products obtained through the Service.

In jurisdictions that do not allow the exclusion or limitation of certain liabilities, our liability in those jurisdictions will be limited to the maximum extent permitted by law.

Article 14 – Indemnification

You agree to indemnify, defend and hold harmless Chapter Avenue, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents referenced herein, or your violation of any law or the rights of a third party.

Article 15 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect.

Article 16 – Termination

The obligations and liabilities of the parties incurred prior to the termination date will survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this Agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination; and/or we may refuse you access to our Services (or any part thereof).

Article 17 – Entire Agreement

The failure by us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with any policies or operating rules posted by us on this site or in respect of the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals (whether oral, written or electronic) between you and us (including any prior version of these Terms).

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Article 18 – Governing Law

These Terms and any separate agreements by which we provide you Services will be governed by and construed in accordance with the laws of Hong Kong.

Article 19 – Changes to Terms

You may review the most current version of these Terms at any time on this page. We reserve the right, at our discretion, to update, change or replace any part of these Terms by posting updates and changes on our website. Your continued use of or access to our site or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.